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Cyber Solution Investigations is an accredited cryptocurrency fraud investigation agency assisting clients with digital asset tracing, evidentiary documentation, and formal recovery support.

Frequently Asked Questions

Transparent, professional answers to key questions regarding digital asset investigations and forensic procedures. If your specific scenario is not covered below, please contact our investigative team directly.

Is there an absolute guarantee of asset recovery?

No legitimate agency can guarantee asset recovery. Due to the immutable and decentralized nature of blockchain networks, outcomes depend heavily on transaction speed, routing complexity, and the cooperation of recipient custodial platforms. During our complimentary initial evaluation, we provide a candid feasibility appraisal: if the funds have reached untraceable endpoints, we advise you immediately before any financial commitment.

Do you ever charge an upfront fee or tax to "release" frozen funds?

Under no circumstances. It is technically impossible to "unlock" or "release" third-party blockchain assets by paying a transaction fee. Any party soliciting an upfront "liquidity fee", "release tax", "gas surcharge", or "customs deposit" is conducting a secondary recovery scam. If you encounter such demands, disengage immediately and consult our scam guide.

How can clients verify the legitimacy of Cyber Solution Investigations?

Skepticism is essential when dealing with digital asset fraud. Cyber Solution Investigations is a company registered at Companies House in England & Wales, and our company number can be checked free of charge on the public register. We never request access to private keys or recovery seeds, our service terms are formally documented in writing, and we proactively refer clients to statutory reporting bodies. True legitimacy is fully verifiable through public registers.

How is pricing structured for investigative casework?

Preliminary case assessments are always conducted free of charge and under strict confidentiality. If formal tracing is feasible, engagement costs are fixed and detailed in a written agreement based on the analytical scope and number of on-chain hops. We do not charge deceptive contingency percentages or arbitrary release fees.

What specific capabilities does Cyber Solution Investigations provide?

Our forensic investigators map illicit capital flows across multi-chain ecosystems, trace privacy mixers and bridges, pinpoint recipient exchange clusters, and compile court-admissible forensic reports. We also facilitate structured evidence submissions to law enforcement, compliance officers, and legal counsel. We operate as certified investigators complementing statutory authorities.

I recently transferred funds to a fraudulent scheme — what immediate actions should I take?

Immediate action is critical. Immediately sever communication with the perpetrator, do not send supplementary "withdrawal" fees, preserve all transaction hashes, deposit receipts, and conversation transcripts, alert your banking provider, and file a formal report with statutory authorities. Please consult our detailed Emergency 48-Hour Response Checklist.

Is there a statute of limitations or time threshold for tracing crypto?

Because blockchain records are permanently preserved, historical transaction data remains immutable indefinitely. However, rapid intervention substantially elevates the likelihood of freezing assets before perpetrators liquidate funds through decentralized protocols. Our initial assessment will clearly establish whether active forensic tracing remains viable.

How does your agency protect sensitive personal and financial data?

All transaction records, communications, and client identifiers are managed under strict institutional security protocols and in full adherence to the UK GDPR and the Data Protection Act 2018, as set out in our Privacy Policy. Data is utilized exclusively for the execution of authorized investigative casework.

How does your evidence interface with law enforcement and banking institutions?

Our forensic documentation is specifically structured to meet the evidentiary thresholds required by police cybercrime squads, regulatory bodies (such as the FCA and Trading Standards), and banking compliance departments. We actively support formal referral submissions, while encouraging clients to maintain their official direct reports.

What categories of digital asset fraud do you investigate?

We specialize in complex cryptocurrency fraud impacting UK, European and international clients, including fraudulent trading platforms, romance investment schemes (pig butchering), decentralized protocol drains, account takeovers, fake custodial exchanges, and identity impersonation traps.